I'm waiting for wireless power. But it will probably get here about the same time my flying car does so I'm not holding out hope. I had two customer calls this week where their computer and monitor just stopped working.
Imagine that, just poof, no more computer. Most people would freak out I suppose. Scratch that, most people do freak out. Then they call tech support. I'm happy to help out but this isn't something that I can fix over the phone so I pay a visit to them in their office.
Complaint #1 - My monitor won't come on. User has rebooted (Twice, got to give them points for that) and is now just sitting and looking longingly at one dead monitor. I do the first thing any good tech will do, I check that it's plugged into the wall. Trust me on this, it happens. I find that it's plugged in good and tight so next I check the plug on the monitor itself. Viola! We have power and I am greeted by a nice picture of her kitten snuggling with her bunny. Sigh.
Complaint #2 - My computer just stopped working. It was working fine all morning and then, POW, nothing. Really? It made a pow noise? That's weird. Be right there. I get to the office and sure enough the computer is not on. I crawl under the desk, (my most favorite part of the job) push two pair of shoes and a bag full of clothes out of the way and take a look. No lights anywhere. Plugged into the wall? Check. Plugged into the computer? Oh, now I see the problem. Yeah, your big hobbit feet must have kicked the plug out of the back of the computer. Stop trying to use it as a foot rest. Sigh.
This next little story goes back awhile. I got a call from someone that was setting up a new office and in the process of hooking up the computers before the staff arrived. There was one computer left and they couldn't get network connectivity. So I had them check the normal stuff and yes it was plugged in. Next was a check of the closet where all the cables went to hang out and the computer was plugged in there as well. I suggest we log in and try running a few commands, all of which indicated that the computer in fact had no network connectivity and couldn't get to the internet. This probably went on for about 20 minutes as I tried everything I could think of. Finally, it was brought to my attention that, oops, the network cable was in fact not plugged in.
You may wonder if I got mad and went off on the user since one of the first questions I asked was if the computer was plugged in. Nope, I married her.
Here's a little Windows 7 Tip for you. We have enough junk laying around and our desktops are the same way. Windows 7 gets rid of the extra windows that are behind your active window. Just hit the Windows+Home key to minimize all inactive windows. To restore the windows just hit those same keys again.
And for my Mac lovers, I don't have any tips. I don't use my Mac that much. :D
Little computer humor for you..
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